A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 164

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 164
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 164

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 164
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 169

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 169
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 170

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 170
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

NOVA chat 5.3 not connecting to Computer running Windows 10
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NOVA chat 5.3 not connecting to Computer running Windows 10

Support NOVA chat 5.3 not connecting to Computer running Windows 10
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Windows 10 not seeing the NOVA chat 5.3

Windows is listing the NOVA chat 5.3 as an Unknown Device.  If this is happening we need to choose MTP device (USB driver) from the Device Manager.

 To do this:

  • Open the Device Manager
  • right click on Unknown Device
  • choose Update Driver Software
  • choose Browse my computer for driver software
  • choose Let me pick from a list of device drivers on my computer
  • double click Mobile Device
  • double click MTP device (USB driver)
  • follow on-screen instructions
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