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How do I do a hard reset on the ChatPC-Silk?
  • Remove the unit from the rubber case
  • Turn the device On, if it isn’t already 
  • Push and maintain the Record (left edge), the Windows, and OK (front of Chat) buttons.   While holding, push and release the reset button (right edge).  Maintain the original three buttons until the screen appears and you see “Clean Boot” in green text appear. 
  • Release all buttons

  

              

  • follow the on screen instructions for stepping through the PocketPC set up
  • ChatPC will then begin to load and again follow the on-screen instructions. You will receive Unknown Publishers warnings, respond Yes to each of these(if you don’t receive the Unknown Publisher warnings but instead see a message about an Update being available – go to Part B).
  • Once it says Unregistered Version, tap on Help->Registration.
  • Then tap on the Import From File box.
  • Then tap on Accept.
  • Tap on OK to allow it to restart.

 

Part B)If you see a message about an Update available for the device;

        1. Tap on Start.

    1. After the update is finished tap on Reset at the bottom of the screen.
    2. Once the device is restarted, tap on the Windows Flag in the upper left corner.
    3. Tap on Programs.
    4. Tap on File Explorer.
    5. It should display something like My Documents at the top of the screen with a down arrow.
    6. Tap on the down arrow and select CF Card.
    7. Tap on the 2577 folder.
    8. Tap on the Autorun file and wait 10 seconds.
    9. It should display Program is from an unknown publisher warning. Tap on yes for each message.
    10. Tap on the X in the upper right corner to close the current window.
    11. It should display an Installation Complete message. Tap on Yes.
    12. The device should display several more Program is from an unknown publisher warnings. Tap on Yes each time to allow it to run.
    13. Once it says Unregistered Version, tap on Help->Registration.
    14. Then tap on the Import From File box.
    15. Then tap on Accept.
    16. Tap on OK to allow it to restart.

 

  • Once it restarts it will be a blank screen with the tool bar at the bottom of the screen. Tap on File->Vocab File->Load Vocab File and select the first file in the list and tap on Choose.
  • Put the unit back in the rubber case.