The unit can only be turned off when the ChatPC software is running. Perform a soft reset on the Alt-Chat to reboot the unit and reload the ChatPC software.
To perform a soft reset:
- Turn the device On, if it isn’t already
- Unbend a paper clip and poke it into the reset button located on the back of the device.
You will then see the system step through a variety of screens. No activations should be necessary during this process. It will take some time but the ALT-Chat software will re-load on its own.