A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 164

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 164
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 164

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 164
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 169

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 169
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: Trying to access array offset on value of type bool

Filename: controllers/Support.php

Line Number: 170

Backtrace:

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 170
Function: _error_handler

File: /data/httpd/saltillo/html/application/controllers/Support.php
Line: 20
Function: article

File: /data/httpd/saltillo/html/index.php
Line: 315
Function: require_once

Why are there no files listed in my vocabulary file list in my Alt-Chat after importing or exporting a file?

Sometimes the device can get a memory glitch after a transfer and may be why it doesn’t show any files in the list.

  1. If it isn’t a dedicated device, tap on File->Exit and then perform a soft reset and the vocabulary list should be repopulated once the device restarts.
  2. If it is a dedicated device, just perform the soft reset. 

To perform a soft reset:

  • Turn the device On, if it isn’t already
  • Unbend a paper clip and poke it into the reset button located on the back of the device.

 

You will then see the system step through a variety of screens.  No activations should be necessary during this process.  It will take some time but the ALT-Chat software will re-load on its own.