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1022 Heyl Rd.                         
Wooster, OH 44691-9786

Use this address for General Mail, Purchase Orders, Rental Requests, Return for Credit, Loan Requests, Loaner Devices, and devices coming in for service (CAs).


General Information Phone: (330)262-1984
General Information Toll Free: (800)262-1984
General information Fax:  330-263-4829
Technical Support/Service Fax: 330-202-5827


General Inquiries and Feedback:
Product Inquiries and Feedback:


General Inquiries:
Technical Support Inquiries: - please include your name, phone #, address and product name & serial # in your correspondence

Ayuda en Español

Teléfono: 800-262-1984 ext. 1737

  • Lunes a Viernes 9:00 a.m. to 5:00 p.m. ET


Need a different language?

With access to translators for 200+ languages, we offer the support you need! Simply call the appropriate number below, tell us what language you speak, and we will connect you a translator for the duration of the call.

  • Support/Service/Repairs:  800-382-8622
  • Funding (Medicare/Medicaid/Insurance):  800-268-5224
  • To place an order (non-funded):  800-262-1933
  • Other:  800-262-1984

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