Need to Request Service for your Device?
Please fill out and submit the Service Repair Request Form by following the instructions listed on the form. Once received, a team member will be in touch.
Address
Saltillo
1022 Heyl Rd.
Wooster, OH 44691-9786
Use this address for General Mail, Purchase Orders, Rental Requests, Return for Credit, Loan Requests, Loaner Devices, and devices coming in for service (CAs).
Telephone
General Information Phone: 330-262-3193
General Information Toll Free: 877-397-0178
General information Fax: 330-263-4829
Technical Support/Service Toll Free: 800-382-8622 option 1
- Hours: Mon.-Fri., 8:00 a.m. - 7:00 p.m. ET
Technical Support/Service Fax: 330-202-5827
Online
General Inquiries and Feedback: http://saltillo.com/feedback
Product Inquiries and Feedback: http://saltillo.com/feedback
General Inquiries: info@saltillo.com
Technical Support Inquiries: service@saltillo.com - please include your name, phone #, address and product name & serial # in your correspondence
Ayuda en Español
Teléfono: 800-262-1984 ext. 1417
- Lunes a Viernes 9:00 a.m. to 5:00 p.m. ET
Email: espanol@prentrom.com
Our Other Websites
https://store.prc-saltillo.com/
https://www.prc-saltillo.com/
https://touchchatapp.com/