Need to Request Service for your Device?
Please fill out and submit the Service Repair Request Form by following the instructions listed on the form. Once received, a team member will be in touch.
Address
Saltillo
1022 Heyl Rd.
Wooster, OH 4691
Use this address for General Mail, Purchase Orders, Rental Requests, Return for Credit, Loan Requests, Loaner Devices, and devices coming in for service (CAs).
Telephone
General Information Phone: 330-262-3193
General Information Toll Free: 877-397-0178
General information Fax: 330-263-4829
Technical Support/Service Toll Free: 800-382-8622 option 1
- Hours: Mon.-Fri., 8:00 a.m. - 7:00 p.m. ET
Technical Support/Service Fax: 330-202-5827
Online
General Inquiries and Feedback: http://saltillo.com/feedback
Product Inquiries and Feedback: http://saltillo.com/feedback
General Inquiries: info@saltillo.com
Technical Support Inquiries: service@saltillo.com - please include your name, phone #, address and product name & serial # in your correspondence
Ayuda en Español
Teléfono: 800-262-1984 ext. 1417
- Lunes a Viernes 9:00 a.m. to 5:00 p.m. ET
Email: espanol@prentrom.com
Our Other Websites
https://store.prc-saltillo.com/
https://www.prc-saltillo.com/
https://touchchatapp.com/