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PRC-Saltillo response to COVID-19:


We have updated our privacy policy   

Need to Request Service for your Device?

Please fill out and submit the Service Repair Request Form by following the instructions listed on the form. Once received, a team member will be in touch. 


1022 Heyl Rd.                         
Wooster, OH 44691-9786

Use this address for General Mail, Purchase Orders, Rental Requests, Return for Credit, Loan Requests, Loaner Devices, and devices coming in for service (CAs).


General Information Phone: 330-262-3193
General Information Toll Free: 877-397-0178
General information Fax:  330-263-4829

Technical Support/Service Toll Free: 800-382-8622 option 1

  • Hours: Mon.-Fri., 8:00 a.m. - 7:00 p.m. ET

Technical Support/Service Fax: 330-202-5827


General Inquiries and Feedback:
Product Inquiries and Feedback:


General Inquiries:
Technical Support Inquiries: - please include your name, phone #, address and product name & serial # in your correspondence

Ayuda en Español

Teléfono: 800-262-1984 ext. 1417

  • Lunes a Viernes 9:00 a.m. to 5:00 p.m. ET


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