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PRC-Saltillo response to COVID-19: prc-saltillo.com/covid-19

We have updated our privacy policy   

Need to Request Service for your Device?

Please fill out and submit the Service Repair Request Form by following the instructions listed on the form. Once received, a team member will be in touch. 


Saltillo                                                      Use this address for General Mail, Purchase Orders, Rental
2143 Township Road 112                         Requests and Return for Credit
Millersburg, OH 44654-9410 USA

Saltillo                                                       Use this address for Devices coming in for service (RA's),

1022 Heyl Road                                        Loaner Devices, Loan Requests

Wooster, OH 44691


  • General Information Phone: 330-262-3193
  • General Information Toll Free: 877-397-0178
  • General information Fax:  330-263-4829
  • Technical Support/Service Toll Free: 800-382-8622 option 1
  • Technical Support/Service Fax: 330-202-5827



Ayuda en Español

  • Teléfono: 800-262-1984 ext. 1417
    Lunes a Viernes 9:00 a.m. to 5:00 p.m. EST
  • Email: espanol@prentrom.com

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