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The PRC-Saltillo offices will be closed on Dec 24 and Dec 25 in observance of the holidays. We apologize for any inconvenience this has caused.



Live Chat


Thank you for contacting Saltillo product support. Our “Live Chat” service is available to customers residing in the United States and Canada.

Service representatives are available to assist you from 8:00 a.m. – 4:00 p.m EDT, Monday – Friday.

Need to Request Service for device repair or replacement parts? Please fill out and submit the Service Repair request form. Once received, a team member will be in touch. Complete the General Support & Repair Form







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