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The PRC-Saltillo offices will be closed on Dec 24 and Dec 25 in observance of the holidays. We apologize for any inconvenience this has caused.


The first time you open ChatEditor after installing it, you will be prompted to set up a configuration.

  1. Select product you will be supporting from the Choose Product window and click OK.
  2. Select your language from the Choose Language window and click OK.
  3. Select one or more symbol sets from the Choose Symbol Sets window. 

(Important! This symbol set must match what is on the device you are supporting.)

  1. Click OK.
  2. Type a descriptive name for the configuration in the Enter Name window and click OK.
  3. ChatEditor will open.

Note: You may need to set up multiple configurations if you support more than one client. For example: Tommy with only SymbolStix images and Sarah with both SymbolStix and PCS symbols.