Soft Reset
There may be times when the PocketPC needs a soft reset. If the software finds itself confused or if the touchscreen doesn’t seem to be activating a soft reset may be needed.
To perform a soft reset:
- Turn the device On, if it isn’t already
- On the left side of the device, there is a recessed reset button(just below the headphone symbol).
- push the stylus or a pen or pencil tip into that button for just a second.
You will then see the system step through a variety of screens on its own. No activations should be necessary during this process. It will take some time but the ChatPC software will re-load on its own.
Hard Reset
There are times when a hard reset might be required. Any unsaved changes will be lost during this process so take caution prior to performing a hard reset. A hard reset should be done only if a soft reset has been tried with no success.
To perform a hard reset:
- Turn the device On, if it isn’t already
- While holding down the power button, press the reset switch on the left side of the ChatPC. Hold both buttons in together for 2 seconds before releasing both buttons.
- follow the on screen instructions for stepping through the PocketPC set up (the Action button is next to the reset button on the left edge of the device)
- ChatPC will then begin to load and again follow the on-screen instructions.
- Find your registration number on the back of the device