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If you have your device connected to your computer but the computer doesn’t see it, you will need to install a driver to your computer.   You might notice this when using NOVA chat Editor to transfer a file to the NOVA chat device and even though the NOVA chat  is plugged into your computer when choosing to Export the file, it says, “No device is currently connected to this computer.”

To install the NOVA Device Driver insert the NOVA chat Editor CD into your computer.  The installer screen should appear automatically, if not, choose Autorun from the CD.  On the opening screen, check Install NOVA Device Driver, uncheck other items and choose Install.  Follow the on-screen instructions from the Installer. 

Once the new driver has been installed, your computer should recognize the NOVA chat device.