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The PRC-Saltillo offices will be closed on Dec 24 and Dec 25 in observance of the holidays. We apologize for any inconvenience this has caused.


Although most systems are purchased with one end user, there are times that devices are shared for more than one person.  This can occur when systems are used in schools or in libraries.  In these cases, the vocabulary and settings will need to be cleared between device users. 

To clear all custom vocabulary from NOVA chat:

  • Choose Menu>Library>Menu>Delete
  • Check each file in this listing (this listing contains only custom files)
  • Choose Delete
  • Confirm by choosing Yes

NOVA chat should now contain only the Saltillo Provided Default Vocabulary Files.