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PRC-Saltillo response to COVID-19: prc-saltillo.com/covid-19

The PRC-Saltillo offices will be closed on Nov 26 and Nov 27 in observance of the holidays. We apologize for any inconvenience this has caused.  

We have updated our privacy policy   


Updating Chat Software with a WiFi Connection

  • establish a good wifi connection with the device
  • choose Menu>Help>Check for Updates>Check Now>Install
  • The number of updates to install can vary.  When prompted, follow the on-screen instructions.
  • When the update is complete, restart your device. 
  • If prompted with the message below, check the Use by default for this USB device box and choose OK
  • Restart the Chat Fusion once again