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NOVA Chat Software Update 1.11.0

Posted on 2014-01-06 10:18:15 by Admin under News

Welcome back everyone! Hope you all had a nice break. In case you didn't have time to update before the holidays, be sure to do the Nova Chat 1.11.0 update soon. This update addresses miscellaneous issues caused by Android 4.4 update.

To download the NOVA Chat 1.11.0 Software Update, go to Downloads, choose your language and download the NOVA Chat Software Update version 1.10.0 to 1.11.0.  Instructions for updating are included with the downloaded files.

Nova Chat User Group on Facebook

Posted on 2014-01-06 10:06:16 by Admin under News

If you haven't had a chance to join the new Nova Chat User Group on Facebook yet, be sure to do so!  It's an online community for adult Nova Chat users, parents, therapists and others who support Nova Chat users. This is a place where you can share information with others or ask questions of each other. 

Here is the link:

Attention Nova Chat users!!

Posted on 2013-11-27 14:53:55 by Admin under News

Attn: Nova Chat users. An Android update (4.4) has just been released. Do not update your Android software!

The Samsungs lock people out of the update but the Nexus permits the update and causes our app not to work.

Anyone that has already done the update, will need to call tech support.

NOVA Chat Software update 1.10.0

Posted on 2013-11-27 13:44:07 by Admin under News

We have corrected the recent issue of Bluetooth reconnect not happening consistently with the NOVA Chat amps.  It has resulted in a change to the NOVA Chat system software and the amp software.  The NOVA Chat system software update 1.10.0 is posted to the Saltillo support pages on our website. 

Unfortunately, the amp software is not field updatable.  Anyone having re-connect issues will need to contact tech support (1-800-382-8622) to arrange for their amp to be updated.