News
Posted on March 29, 2012
If you needed to get your device repaired would you know what steps to take? If the answer to that question was no, here's the process...
1. Contact service@saltillo.com, open a Trouble Ticket, or call Saltillo.
2. If it is determined that the device has to come in for repair, a Return Authorization number is issued and all pertinent information is collected from the customer.
3. The customer boxes the unit up and puts the Saltillo address on the outside of the box (including Attn; RA ####) and ships it to Saltillo through whichever carrier is most convenient.
4. If the customer needs a service loaner, they should go to www.saltillo.com/support and download, complete, and fax in the service loan request form.
5. The device gets looked at and an estimate is sent if the device isn’t under warranty.
6. Once we receive the OK to repair the unit (or if it is under warranty), then it is fixed.
7. If the device is under warranty, it gets shipped out right away. If it is not under warranty, the unit will be shipped once we receive payment from the customer.
8. Once the customer has the repaired unit back, then the service loaner needs to be shipped back to Saltillo.
Posted on March 9, 2012
Are you confused on how to download the Unique Learning Curriculum pages for your ChatPC device? Here are step-by-step directions on how to access the pages. The Grade Band topic for March is Economics and the Transition topic is Mind Your Manners. Note: You must have a Unique Curriculum subscription.
First, go to http://unique.n2y.com/ and login.
On the left hand side of the page, click on uls dashboard.
Then, on the right hand side of the page, click on Supporting Files (under Monthly Tools).
Next, click on the Saltillo logo.
Finally, click on the grade band you want, then the unit and save it to your computer for import into your ChatPC device.
Unique Learning System is the ONLY online, dynamic, standards-based curriculum specifically designed for special learners. Subscribers download monthly instructional thematic units of study. Each unit contains 29 lesson plans and downloadable materials that teachers can readily implement into classroom learning activities. All materials are created using SymbolStix graphics. The unit lesson plans define three levels of differentiated tasks to accommodate the diversity of learners with significant disabilities
Posted on February 27, 2012
Join us at the CSUN Conference this week and be one of the first people to try out the new NOVA Chat 10! You'll also want to attend Elisa's session, AAC Device Implementation with Saltillo. During this presentation on Friday March 2nd at 1:50pm PST, she will provide simple implementation techniques for using an AAC device in a school-based setting. Lots of great ideas to take with you!
CSUN info
Posted on February 20, 2012
We are excited to announce that we now have new color-coded state funding literature packets. These packets walk you through the funding process based upon your individual state's rules and gives you the forms that are required in your state. The forms are also color-coded based upon whether you are using Medicare, Medicaid or Private Insurance. If you would like to request a package, please send an email to helpwithfunding@prentrom.com that includes your name, mailing address, email address & say that you would like a Saltillo funding package. You can also check out our Funding page for more information.
Posted on February 16, 2012
Congratulations go out to Christian Ordonez, Jeremy Geary, Michael Budz and Marina Prather! They are all wonderful users of Saltillo device AND winners of Saltillo's 1st Photo Contest!! You are on your way to being famous as your photos will soon appear in Saltillo's new catalog. Thanks so much for all of your entries!! We always love to see photos of our users with their devices.
Posted on January 20, 2012
Please join us at ATIA Orlando next week (1/26-1/28) and check out these very informative presentations:
Help Me Do That: Using Core Vocabulary in Saltillo and PRC Devices
January 26 from 8am to 9am
This presentation will use the expertise of three clinicians to explore differences in representing core vocabulary on PRC and Saltillo AAC devices. A school-based cli...nician will share her experiences of assessment and implementation using different levels of core vocabulary on different AAC devices. Two consultants will highlight the differences between four vocabulary systems: The MultiChat and PalmChat (Saltillo Corporation) and Unity 1-hit and Unity Sequenced (Prentke Romich Company). Case studies and videos of children using various AAC devices/ vocabulary systems will be presented, demonstrating how to implement core vocabulary across a wide range of language abilities.
Specialized Curriculum and Augmentative Communication: Putting the Pieces Together
January 26 from 2:35pm to 3:35pm
Learn how to create classroom environments rich in AAC opportunities and educational learning. This collaborative presentation utilizes N2Y's News-2-You educational content paired with AMDi's static and Saltillo's dynamic communication devices. Together they provide practical solutions to increase device use while improving overall academic knowledge.
Practical Strategies, Games and Activities for Teaching PalmChat and MultiChat!
January 26 from 3:50pm to 4:10pm
How can I teach the AAC Device Vocabulary to my user? If you struggle with this question and if you have AAC users with the popular PalmChat or MultiChat Vocabularies come to this session and get some tips. The presenters will show some proven ways to use the device in everyday settings that allow a user to learn the vocabularies and no more boring drill! You will see videos of actual users in a variety of settings. These techniques have started from real teachers and SLP's struggling with this very concept. Learn from their experience. A CD will be given at this session that has several activities included.
Posted on January 4, 2012
Do you need help programming your NOVA Chat or just wonder "what does that button do"? Check out our listing of webinars scheduled for the new year. http://saltillo.com/webinars
Posted on December 8, 2011
We recently sent out an email trying to increase awareness about our Facebook Page. Our goal was to get to 250 fans by the end of November. However, you all came together and blew that number away! Thanks so much- we appreciate you all! As promised in the email, we have chosen 5 fans at random to win a prize. Congratulations to Laura Simmons-Martinez, Brandi Sokolowski, Linda Friel, David Lolling and Kim Vuong. Please send your mailing address to cara@saltillo.com to receive your prize.
Please continue to check us out on Facebook page, Twitter, LinkedIn and YouTube for helpful hints, news and contests!
Posted on December 1, 2011
Ladies, gentlemen, and children, it's the moment you've all been waiting for! Announcing the winner of our first video contest....Brodin E. Watch Brodin as he uses the ALT-Chat to order food at several restaurants. Congrats Brodin and thanks for sharing your video. Your prize is on it's way!
Watch video
Posted on November 14, 2011
Join Saltillo at ASHA this week, November 17th-19th. This is your chance to stop by booth 1119 to check out the new NOVA Chat 7 that everyone is talking about. It's a MUST SEE!
You also have the opportunity to see TouchChat in action on Friday, November 18th at 8am, as our own Belva Holman will give you an overview of this powerful AAC app. You won't want to miss it!
Click the link for more details. http://www.asha.org/events/convention/
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