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One, Two, Three Times The Power Of AAC

Posted on 2023-01-20 15:05:23 by Admin under News


We're excited to bring you the totally NEW Via® Mini and the next generations of the Accent® 800 & 1000! These three dynamic speech-generating devices are designed to help you and your AAC partners engage freely in communication. Here’s a preview of the latest AAC tools from PRC-Saltillo with the features you’ve been waiting for!

The Via Family Has Grown…Introducing the Via Mini

Built on the familiar processing power of iOS, the Via Mini is durable, portable, and comes with your choice of research-based apps (LAMP Words for Life®, TouchChat®, or Dialogue® AAC) to make communication convenient for a variety of individuals in need of AAC. The splash- and dust-resistant design exceeds industry requirements for protection against solids and liquids so you can include your Via Mini in your daily activities without worry. Personalize your device with a durable, shock-absorbing EVA foam active wrap that comes in five colors. Learn more about the functions and features of the Via Mini in our eStore.

Accent…Next Generation Models Packed with New Features

Accent 800

Designed for increased durability and more dynamic performance, the Accent 800 now boasts 64% thicker customized Gorilla Glass®, more memory, and a larger battery – making it the strongest, most powerful, and longest-lasting 800 generation yet. A stronger, more durable handle provides a thicker grip with a soft rubber coating for comfortable carrying. Contrast printed port labels make it easier for you to see ports and eliminate confusion. A larger, longer-lasting battery, faster CPU, and increased memory will keep your conversations going. Explore the user-friendly features of the Accent 800.

Accent 1000

With added toughness and multiple access options, the Accent 1000 is reliable and responsive whether at home or on the go. Faster CPU and increased memory allow for more powerful and responsive hardware for features like symbol search and vocabulary loading time. The Accent 1000 is available with the Look® Eye Tracking System for state-of-the-art access in a compact package. The device also accommodates wired and wireless switches, keyguards and touchguides, and NuPoint® Head Tracking for a variety of access options. Learn more about the power and accessibility of the Accent 1000.

“These devices were built with the newest technology paired with tried-and-true vocabularies,” said Sarah Wilds, Chief Operating Officer at PRC-Saltillo. “More importantly, they were built with you in mind because everyone deserves a voice. Join us in celebrating this triple-device release featuring multiple access options to make communication possible for even more individuals and families.”

Our latest AAC devices are stronger and easier to use than ever. All three are available as dedicated, fundable devices. And they’re covered by our new High Five Warranty. You’ll experience only the best device quality and support from day one through extended use.

Choosing the right device for you is a big decision. Connect with a PRC-Saltillo consultant in your area today to learn more about AAC devices to supplement or compensate for your unique communication challenges.

Experience The Promise And Protection Of Our New Product Warranties

Posted on 2023-01-03 17:51:05 by Admin under News

PRC-Saltillo aspires to provide exceptional service and quality products. That’s why we’re thrilled to announce two new industry-leading warranty programs, the High Five Warranty and Peace of Mind Add-on Warranty, to keep you actively communicating with a device that’s operating at its highest level!

High Five Warranty

Every device sold by PRC-Saltillo in the U.S. and Liberator Communications Canada after January 1, 2023 will come with our High Five Warranty that covers repairs due to defects in materials and workmanship for five years from the device shipment date. This coverage also includes:

  • Three accidental damage repairs for Accent® and NovaChat® devices
  • Two accidental damage repairs for Via® devices

Life happens sometimes. Simply reach out to the PRC-Saltillo service team at any time during the five-year period for this benefit.

Peace of Mind Add-on Warranty

If you’re looking for even more device protection, our Peace of Mind Add-on Warranty is designed to supplement our High Five Warranty. The Peace of Mind warranty offers worry-free coverage with unlimited accidental device and accessory repairs, regardless of frequency or cause at a reasonable annual cost.

This coverage is available for all devices shipped to clients in the U.S. after January 1, 2023. It’s also offered for most devices shipped prior to January 1, 2023 that are still within five years of shipment.

“The High Five Warranty demonstrates device quality from day one through extended use as well as our strong focus on addressing customer needs,” said Sarah Wilds, Chief Operating Officer at PRC-Saltillo. “We want to keep our customers and their communication partners engaging in meaningful conversations. And we’re here to provide support should something get in the way.”

Your device is an integral part of your daily routine. You take it to all the places where you work, learn, and play. We hope these warranties will ease your stress if your device isn’t working and your voice is on pause. Our service team will efficiently assess your device and make the necessary repairs or offer a solution to get a device back to you as soon as possible.

Questions? Learn more about our brand-new warranties.

PRC-Saltillo prioritizes the quality of our speech-generating devices and support services even as the costs of components, labor, and testing have continued to rise. We’ve absorbed as much of these increased costs as possible but will be minimally raising the price of our devices effective January 1, 2023. We’re confident that the new five-year warranty coverage, our best-in-class clinical support, and the high quality of our devices will ensure your satisfaction. Please note: Current price quotes will be honored.

 Send your questions about this change through our online contact form

Stay Current With PRC-Saltillo IOS Apps In Version 2.40!

Posted on 2022-12-21 10:10:55 by Admin under News

It’s time to update your PRC-Saltillo AAC apps to version 2.40 for Dialogue® AAC, LAMP Words for Life®, and TouchChat®. To access new features for the best app experience, make sure your device is operating with iOS version 14.0 or later. 

Important Information

Starting with version 2.40, PRC-Saltillo will no longer provide support for apps on iOS 12 and iOS 13. Current users who are unable to update to iOS 14 may continue using version 2.39. New users will not be able to purchase these apps on a device running less than iOS 14. We highly recommend upgrading to the latest iOS version so you can enjoy all the newest features.

Dialogue AAC

Within Dialogue AAC, you’ll see an upgrade store with added Acapela voices. There are now 12 English adult voices, nine English child voices, five Spanish adult voices, and two Spanish child voices available. Current customers using Dialogue AAC, make a free in-app purchase to access the Acapela voices. For all new Dialogue AAC customers, these voices will be automatically included in your app. 

Watch the What’s New in 2.40 video to learn how to preview and select an Acapela voice.

The PRC-Saltillo support team is here to help. If you have any questions, contact us at


Update Your Software to 2.39!

Posted on 2022-10-25 17:02:14 by Admin under News

Let’s see what’s new for the NovaChat line of devices in update version 2.39. 


  • Acapela has added new voices to include more diverse child and adult options. You can find these in the Speech Output section of the Application Settings, under Voice.
    • Malik (African American male child)
    • Tiana (African American female child)
    • Constance (French female adult)

 Grammar Feature

  • Another new setting has been added to the Speech Output section labeled Grammar.
    • When Grammar is unchecked, it will only speak the initial hit of the present tense and then speak the grammatically correct word ending when the full message is spoken.
    • When this is enabled, it will say the present tense on the initial hit and then say the new form of the word after you select the word ending. This is how it spoke before this setting was added. 


  • You gave us the feedback and we listened. The symbols for “pretty” and “ugly” have been updated in all WordPower files to be more inclusive.
  • WordPower25 English vocabulary file was updated and now includes an option to talk about your favorite things after selecting “I want” or “I like” so you can have fun talking about your favorite things!
  • WordPower80 and 108 also got an update. You can now ask “How was your weekend?” from the Social page to encourage conversation and engagement with others.
  • WordPower Françaisgot an update so you now can express more with fewer button pushes!
  • In both WordPower Français files, you can now say “What are…” on the Questions page.
  • In WordPower60 Français, you can now say “My favorite color(s) is(are)” and “What is(are) your favorite colors(s)?”

Check out the video to see these updates in action!